Shipping Policy

When Will My Order Be Dispatched?

Orders are typically processed and dispatched within 1 business day. If an item is temporarily out of stock, we’ll notify you promptly and provide an estimated dispatch timeframe.

Orders placed after 4:00pm on Fridays, or over the weekend, may be dispatched the following Monday (excluding public holidays).

Shipping & Delivery

We offer free standard shipping within Australia on orders over $99. Delivery timeframes generally range from 2–5 business days, depending on your location.

Orders are shipped via Australia Post or reputable courier services. Please note that a valid residential or business street address is required for delivery.

If you have any questions regarding your order, please contact us at info@zazthetics.com.

How Will I Know When My Order Has Been Sent?

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery online.

What If I Receive a Damaged or Incorrect Item?

If your order arrives damaged or you receive the wrong item, please contact info@zazthetics.com as soon as possible. We’ll work with you to resolve the issue promptly.

Is My Personal and Payment Information Secure?

Yes. All online transactions are protected using Secure Socket Layer (SSL) encryption technology. This ensures your personal and payment information remains confidential and secure. Additional safeguards are in place to prevent unauthorised access.

Is It Safe to Shop Online?

Absolutely. Our website uses SSL encryption to protect the transfer of data between your device and our servers, ensuring your order information is transmitted securely.